Refund Policy
Last updated: 30.11.2025
Our IQ tests and reports are intended for educational and entertainment purposes only.
They do not replace professional, certified or accredited evaluations.
1. Digital Products and EU Law
By purchasing any digital product on IQMyTest.com, you acknowledge that TRENDSPARE SRL provides
instant digital access to the Full IQ Report and all related content.
Under the EU Consumer Rights Directive (2011/83/EU), digital content delivered immediately is
exempt from the right of withdrawal.
This means that once the report becomes accessible, the purchase is considered
final and non-refundable.
2. When Refunds Are Granted
Refunds are issued only in the following exceptional situations:
- You were charged multiple times due to a Stripe processing error;
- Your payment was successful but you did not receive access to your digital product;
- A verified technical issue on our side prevented automatic delivery.
If any of these apply, contact us immediately at:
contact@iqmytest.com
3. Non-Refundable Situations
Refunds cannot be provided for:
- change of mind after purchase;
- entering an incorrect email address or login details;
- dissatisfaction with your IQ score or report content;
- delays or issues caused by spam filters or email providers;
- cases where access to the digital report was already available.
Once digital content is accessible, the purchase is permanently non-refundable.
4. How to Request a Refund (If Eligible)
If you believe your case qualifies based on Section 2, email us with:
- Your full name
- Email used during purchase
- Order number
- A short description of the issue
Email: contact@iqmytest.com
5. Contact Information
TRENDSPARE SRL
CUI: 51970061
Registered Address: București Sectorul 3,
Strada Nerva Traian 27-33, Birou 6, Scara B, Etaj 1
Email: contact@iqmytest.com